Terms of service

Terms of Service

Welcome to toravineox.com. These Terms of Service (“Terms”) govern your access to and use of our website and the purchase of handcrafted patterned wallets from us. By visiting our website or placing an order, you agree to be legally bound by these Terms. Please read them carefully before using our services.

If you do not agree with any part of these Terms, you should not access or use our website.

1. Eligibility & Website Use

By using toravineox.com, you confirm that:

You are at least the age of majority in your place of residence or are browsing with parental consent.
You will use this website solely for lawful purposes.
You will not participate in fraud, data exploitation, unauthorized use of services, or any activity that may cause harm to the website or its users.

We reserve the right to refuse service or terminate access without notice to anyone who violates these Terms or commits any illegal or abusive behavior.

2. Product Information

All products sold on toravineox.com are handcrafted patterned wallets made with careful attention to quality and artistic detail.

We strive to present accurate descriptions, images, and pricing information. However:

Natural variations in pattern, texture, or tone may occur due to the handmade production process.
Color display may differ slightly depending on screen settings.
Measurements and craftsmanship details may vary minimally from piece to piece.

These variations are considered product characteristics, not defects.

3. Pricing & Payments

Prices are displayed in USD (U.S. Dollars) unless otherwise stated.

We accept secure payments through approved third-party providers, including major credit cards and PayPal. By completing a transaction, you confirm:

You are authorized to use the payment method provided.
Billing and payment details submitted are accurate and complete.

All payments are handled securely by encrypted payment gateways. We do not store sensitive payment information on our servers.

4. Order Acceptance

Your order constitutes an offer to purchase our products. Orders are considered accepted only after we send a shipping confirmation email.

We reserve the right to cancel or limit any order due to:

Inventory shortages
Pricing or listing errors
Suspected fraudulent activity
Payment authorization failure

In the event of cancellation, any payments collected will be refunded promptly.

5. Shipping & Delivery

All shipping terms, fees, and timelines — including Free Shipping on orders over $179 USD — are outlined in our Shipping Policy.

We are not responsible for delivery delays caused by:

Customs inspection or clearance
Carrier operational delays
Weather disruptions or natural disasters
Incorrect shipping details provided by the customer

6. Returns & Refunds

Returns and refunds are governed strictly by our Return & Refund Policy.

Unauthorized returns or non-compliant deliveries may be refused.

7. Intellectual Property

All content on toravineox.com—including product images, logos, graphics, photography, descriptions, layout designs, and branding elements—is the intellectual property of Haikou Lurui Technology Co., Ltd., unless otherwise stated.

You may not reproduce, republish, distribute, copy, or modify any website content without prior written consent.

8. Third-Party Services

Our website may rely on third-party services for payments, shipping, marketing analytics, and email communications. Each third party operates under its own terms and privacy policies and is solely responsible for its services.

We are not liable for third-party service actions, errors, or interruptions.

9. Disclaimer of Warranties

All products and website services are provided “as is” and “as available”, without warranties of any kind, express or implied, including:

Merchantability warranties
Fitness for a particular purpose
Non-infringement guarantees

We do not warrant uninterrupted website functionality or absolute product accuracy.

10. Limitation of Liability

To the fullest extent permitted by law, Haikou Lurui Technology Co., Ltd. shall not be liable for any indirect, incidental, or consequential damages arising from:

Website use
Product purchases
Shipping delays
External service failures

Our maximum liability shall never exceed the amount you paid for the affected product.

11. User Responsibilities

You agree not to:

Provide false or misleading information
Interfere with website security or operations
Attempt unauthorized access to our systems
Use this website to transmit viruses or malware

Violations may result in immediate termination of service and legal action if necessary.

12. Privacy

Use of personal data is governed by our Privacy Policy, which explains how personal information is collected, stored, and used.

13. Termination

We reserve the right to suspend or terminate website access without notice if any breach of these Terms, use of fraudulent activity, or legal violations are detected.

14. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of the People’s Republic of China, without regard to conflict of law principles.

15. Modifications to Terms

We may update these Terms from time to time. Any changes will become effective immediately once published on this page. Continued use of toravineox.com after updates constitutes acceptance of revised terms.

16. Contact Information

For any questions regarding these Terms of Service, please contact us:

Website: www.toravineox.com
Email: luruiservice@hotmail.com
Phone: +86 13184203957